Testimonials

Testimonials


We strive to offer a quality service to all, landlords, tenants or those seeking information or assistance. If we have achieved this for you we would very much appreciate a few moments of your time and ask for your comments below…

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Jessica johansson

Brettsletts are the best estate agent we have ever been with!!! We have lived in their property for about 9 months now and they have exceeded our every expectation. We can’t sing their praises enough!! Completely outstanding!! They resolve every issue to the highest standard every time and asap. 5 stars out of 5!!!

C Good
As a new landlord, I carried out plenty of research before selecting BrettsLetts to manage my property. Andy and Sue are thoroughly knowledgeable, provide an excellent service at competitive rates, and are always available to resolve any issues. They actually own the business themselves and their success really comes from an ability to keep clients happy, including tenants, which is vital.

I am very pleased with my choice and would certainly recommend them as a first class lettings agent.

adambasnett
As tenants by far the best experience of estate agents we have ever had. BrettsLetts were a pleasure to deal with and we would recommend their services to anybody

Toni3102
Both me and my partner found Brettsletts easy to deal with and generally a breath of fresh air! I am a massive worrier and both Sue and Andy made sure I had nothing unnecessary to worry about and again in general made the whole moving in marlarky 100 times easier, if we had any issues and we would call them, not once did they not answer the phone to us which made us feel at ease.

I must say Brettsletts has got to be the best estate agents I have ever come across and had to deal with, they made us aware from the word GO about any charges we would be expecting to pay ( deposit/Rent ) and there was NO hidden charges that crept in unlike some of these estate agents that like surprising you with big fat charges they pull from the air! but not with Brettsletts very trustworthy and honest!

Both Andy and Sue are professional, helpful, down to earth and very friendly people which made life a lot easier as well. they made sure we knew they were always there if we needed them, brillaint service!

I will be using NO ONE else but Brettsletts in the future if I ever move again ( which I hope isnt anytime soon ) and WILL be recommending them to any friends or family that may be moving! I have already raved about Brettsletts to my friends and family at how great they were when we were moving. we even recieved a welcome back from them – which had all the essentials needed when moving in, which I thought was a very nice thing to do – the teabags were especially appreciated 😀

5 STARS on everything!! Thank you Brettsletts.

DANM92
Brettsletts – look no further Brettsletts offer a simply remarkable service. I never thought I would encounter letting agents I could say were kind, understanding and caring. Andy and Sue go the extra mile to make sure you are completely satisfied with your property. If I ever had any sort of problem they were there instantly. When I moved in there were no extra administration fees, just a straight forward security deposit. I have lived in rented accommodation many times before and have never come across such a brilliant letting agent, to be honest I doubt I will ever come across one as good ever again. Sadly I had to give up my flat as I was leaving the area, but should I move back; I will not think twice about who I rent with. On moving out, they sorted out; all my final water, gas and electricity readings, as well as informing the council I was no longer living at the property. I have not once been disappointed by the service this family run business provide! Only a 5 star business gets 5 stars.

gc_tweedie
Brettsletts, how letting agents should operate Having lived in London for fourteen years I have used many letting agents around the capital. Andy and Sue, (Brettsletts), are by far the best agents I’ve encountered. They have proven to be trust worthy, honest and helpful. They have gone the extra mile, even furnishing my flat on moving in with a little Buddha statue for the mantlepiece!

Any issues they have immediately responded to in their affable way. I have no hesitations in recommending these guys to anyone.

djr73
Having never rented before I was quite nervous about the whole process, but I can sincerely say that Sue & Andy made the whole process both moving in & out very painless. Any issue I had was looked in to and rectified quickly and without fuss. Sue & Andy are very friendly and helpful and always prepared to answer on questions or concerns. I would have no hesitation in recommending them as an agent and if I ever get to the point of having my own place to rent they will be first on the list to call.

BenTiffin
By far the best Letting Agent in the South East Having rented properties for over 10 years I have had my fair share of dealings with the dreaded letting agent. BrettsLetts have a refreshing take on letting properties. You do not have to worry about hidden or underhanded fees being charged when you move into a property (or out for that matter) and any issues with a property are dealt with quickly and efficiently. Andy & Sue are very personable and I feel reassured that they are just on the other end of the phone should anything be a problem, going above and beyond what anyone would expect from a letting service.

Jemima
I have lived in my gorgeous little town flat for nearly 2 years and have no plans to move.

Having Andy and Sue as landlords really is a pleasure. They are approachable, non invasive and always quick to respond to any problems. They truly are wonderful people!

I would highly recommend renting through Brettletts!

Eugen
I let a studio flat in Tunbridge Wells. The letting process was quick and fair, comunication very good and they even took care of the council tax and utility bills! Impressive. I wish all my letting experiences be like this. Thank you very much Andy and Sue.

adambasnett
A true pleasure If only there were more people in the world like Andy and Sue! We have rented a flat in London from Brettsletts for the past 1-2 years and Brettsletts have been an absolute pleasure to deal with throughout the whole process, they are honest, helpful, friendly and reliable and overall simply nice genuine people to deal with which is so refreshing from the usual renting experience. We would heartily recommend Brettsletts to anyone – looking at the reviews we are not the only people that feel this way!

happytenants
It has been an absolute pleasure dealing with Sue & Andy at BrettsLetts over the last year. Our previous landlords would have made Rachman himself blush so we were more than a little weary of renting again.
Luckily they found the perfect house for us, in our chosen area and best of all it was managed by them too. Sue and Andy met us in person, listened to our circumstances (irregular income and owning a dog) and made a common sense decision rather than one based on a credit score!
Many Letting Agents are snobby and unapproachable, not to mention dismissive of anyone who does not fit their all too strict criteria. BrettsLetts are always friendly and approachable, seven days a week.
During our tenancy all repairs have been dealt with swiftly and without question. Even when some contractors have tried to mess us around, Brettsletts have got the job done.
Twelve months on we feel we have met friends rather than landlords and after reading this we feel sure they will reduce our rent!
We would highly recommend BrettsLetts to all Tenants and Landlords.

speedster
Sue and Andy have been nothing less than excellent during the time I have rented a property through Brettsletts. They really understand that good business is built upon strong relationships. They are always available to deal with any queries or issues.

Johnandphil11
We have known Sue and Andy Brett for many years,during which time they have managed our property in Pembury Kent,they are lovely people to deal with,and provide an excellent lettings service, always in a pleasant diligent proactive fashion,they go ‘That Extra Mile’to get things done,and find local tradesmen at reasonable rates when needed for repairs,plumbing,gardening etc.This is Important to us, as we live quite a few miles away in Berkshire,but they have never let us down,and the installation of new tenants has always been seemless,with good refencing,carried out with tenants from all spheres,they are on call 24/7 to deal with any issues and ‘Never make a Montain out of a Molehill’ will deal with problems as they arise for you,so for a First Class Professional Letting Service,We would stronly reccomend them for all residental property.John and Phyllis Clark.

phenwood
We moved to New Zealand just over 4 years ago. Having been unable to sell our house, we decided in our last week to let the house and asked BrettsLetts to manage the property for us. There was a lot of work that needed to be done to bring it up to quality. BrettsLetts managed this and even did a lot of the work. Since then we have been very happy with their professional and efficient approach without contacting us every minute to check/ask what to do. They have found tenants quickly and have handled any problems that have arisen with the house very promptly and always at a good price (using tradesmen that are known and trusted by them). We are more than happy with the quality of service we have received and would have no hesitation in recommending them to others.
Phil and Suzanne Henwood

searl123
Vaule for Money Good range of furniture products, real value for money

thestandens
We moved to Washington DC several years ago and engaged Brettlesletts to manage the letting of our property after a very poor experience with another agent – one of the largest in the area. Brettletss has been a revelation compare with their predecessors. Excellent personal service in all aspects of the letting process. THey have quickly found us high quality tenants with almost zero gap between subsequent lets. Any minor repairs to the property are handled extremely promptly and efficiently – they never make a ‘drama out of a crisis’ – and they have helped us find first class tradesment for decorating and electrical upgrades. I would have no hestitation in recommending their services to others. Paul Standen